Ottawa Personal Trainers respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Ottawa Personal Trainers collects, uses, stores, and handles personal information when you visit our website, contact us, submit an online inquiry, or provide information through advertising platforms such as Facebook or Instagram.
By voluntarily providing personal information to Ottawa Personal Trainers, you acknowledge that your information may be handled as described in this Privacy Policy.
INFORMATION WE COLLECT
Depending on how you interact with Ottawa Personal Trainers, we may collect information such as:
Please do not provide detailed medical records, diagnoses, insurance documents, or other sensitive health information through general website or social-media lead forms unless specifically requested through an appropriate communication method.
HOW WE USE YOUR INFORMATION
Ottawa Personal Trainers may use the information you provide to:
We only use personal information for reasonable purposes connected with our services, business operations, or as otherwise permitted or required by law.
FACEBOOK AND INSTAGRAM LEAD FORMS
Ottawa Personal Trainers may use advertising services provided by Meta Platforms, including Facebook and Instagram.
When you submit an Instant Form or other lead form through Facebook or Instagram, information such as your name, email address, telephone number, and responses to questions contained within the form may be provided to Ottawa Personal Trainers.
We use this information to respond to your inquiry and communicate with you about the service for which you requested information.
Your use of Facebook, Instagram, and other Meta services is also subject to Meta's own privacy policies and terms. Ottawa Personal Trainers does not control how Meta independently collects or processes information through its platforms.
REHABILITATION AND MVA INQUIRIES
Individuals may contact Ottawa Personal Trainers regarding kinesiology, active rehabilitation, or services associated with recovery following a motor vehicle accident (MVA).
Information collected through our general website or advertising lead forms is intended primarily to help us understand your inquiry and contact you regarding possible next steps.
Submitting an inquiry does not establish a healthcare provider-patient relationship, confirm eligibility for treatment, guarantee insurance authorization or coverage, or constitute medical advice.
Where additional health, treatment, insurance, or authorization information is required, Ottawa Personal Trainers may request that this information be provided through a more appropriate communication or documentation process.
COOKIES, ANALYTICS AND ADVERTISING TECHNOLOGIES
Our website and third-party services we use may employ cookies, pixels, analytics tools, and similar technologies.
These technologies may be used to understand how visitors interact with our website, measure advertising performance, improve website functionality, and evaluate marketing campaigns.
Third-party platforms may process information according to their own privacy policies.
SHARING OF PERSONAL INFORMATION
Ottawa Personal Trainers does not sell or rent your personal information.
Personal information may be shared with service providers or technology platforms when reasonably necessary to operate our business, communicate with prospective or existing clients, maintain our website, process inquiries, or manage advertising and related services.
We may also disclose information when required or permitted by applicable law.
DATA RETENTION AND SECURITY
Ottawa Personal Trainers takes reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet applicable legal requirements.
No method of electronic transmission or storage can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
You may contact Ottawa Personal Trainers if you would like to:
We may need to verify your identity before completing certain privacy-related requests.
THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or use services provided by third parties.
Ottawa Personal Trainers is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.
CHANGES TO THIS PRIVACY POLICY
Ottawa Personal Trainers may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or legal requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
CONTACT US
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Ottawa Personal Trainers
Ottawa, Ontario, Canada
Phone: 613-882-8434
Website: OttawaPersonalTrainers.com
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